⠿
1
Total Today: 76
Average Friday: 57
Record High: 121 (2024-01-17)
Oldest Call: 0 hrs, 0 min
Current Wait: 0 hrs, 0 min
Typ Wait: 1 hrs 6 min
⠿ Scoreboard
#1 Matt 14
#2 Nathan 13
#3 Todd 12
#4 Zuko 12
#5 Dave 11
#6 Bob 0
#7 Joseph 0
#8 Per 0
#9 Steve 0
⠿ Today (2026-05-15)
Total Tickets:43
Included in Stats:43
Excluded (Off-Hours):0
Off-Hours Touched:0 (0%)
Typical Time:1 hrs 6 min
Fastest:< 1 min
Slowest:2 hrs 4 min
Latest:9 min
⠿ Last 7 Days
Total Tickets:226
Included in Stats:224
Excluded (Off-Hours):2
Off-Hours Touched:3 (1%)
Typical Time:22 min
Fastest:< 1 min
Slowest:2 hrs 8 min
⠿ Last 30 Days
Total Tickets:952
Included in Stats:944
Excluded (Off-Hours):8
Off-Hours Touched:10 (1%)
Typical Time:34 min
Fastest:< 1 min
Slowest:2 hrs 41 min
⠿ All Time
Total Tickets:1060
Included in Stats:1045
Excluded (Off-Hours):15
Off-Hours Touched:17 (2%)
Typical Time:35 min
Fastest:< 1 min
Slowest:2 hrs 41 min
⠿ Live Viewing Status
2 ticket(s) currently being viewed
Ticket IDAgentViewing ForLast Activity
187299 Nathan Darnell 189 min 9 sec ago
187302 Nathan Darnell 881 min 40 sec ago