⠿
4
Total Today: 33
Typical Wednesday: 73
Typical Nov 11: 56
Record High: 125 (2026-08-05)
Oldest Call: 0 hrs, 8 min
Current Wait: 0 hrs, 8 min
Typ Wait: 56 min
⠿ Scoreboard
#1 Dave 14
#2 Todd 7
#3 Nathan 4
#4 Zuko 3
#5 Bob 0
#6 Joseph 0
#7 Matt 0
#8 Per 0
#9 Steve 0
⠿ Today (2026-11-11)
Total Tickets:17
Included in Stats:17
Excluded (Off-Hours):0
Off-Hours Touched:0 (0%)
Typical Time:56 min
Fastest:6 min
Slowest:2 hrs 34 min
Latest:6 min
⠿ Last 7 Days
Total Tickets:241
Included in Stats:241
Excluded (Off-Hours):0
Off-Hours Touched:0 (0%)
Typical Time:49 min
Fastest:1 min
Slowest:2 hrs 34 min
⠿ Last 30 Days
Total Tickets:884
Included in Stats:880
Excluded (Off-Hours):4
Off-Hours Touched:9 (1%)
Typical Time:43 min
Fastest:< 1 min
Slowest:3 hrs 20 min
⠿ All Time
Total Tickets:6602
Included in Stats:6554
Excluded (Off-Hours):48
Off-Hours Touched:124 (2%)
Typical Time:53 min
Fastest:< 1 min
Slowest:8 hrs 15 min
⠿ Live Viewing Status
3 ticket(s) currently being viewed
Ticket IDAgentViewing ForLast Activity
197510 Matt Zabojnik 16940 min 20 sec ago
197524 Dave Witmer 3461 min 41 sec ago
197531 Matt Zabojnik 5894 min 14 sec ago