Ticket Stats

Call Response Times

Today (2026-09-12)

No data yet today

Last 7 Days

Total Tickets: 214
Included in Stats: 212
Excluded (Off-Hours): 2
Off-Hours Touched: 3 (1%)
Typical Time: 1 hrs 19 min
Fastest: < 1 min
Slowest: 8 hrs 15 min

Last 30 Days

Total Tickets: 1026
Included in Stats: 1017
Excluded (Off-Hours): 9
Off-Hours Touched: 25 (2%)
Typical Time: 1 hrs 9 min
Fastest: < 1 min
Slowest: 8 hrs 15 min

All Time

Total Tickets: 4966
Included in Stats: 4927
Excluded (Off-Hours): 39
Off-Hours Touched: 91 (2%)
Typical Time: 52 min
Fastest: < 1 min
Slowest: 8 hrs 15 min

Historical Ticket Counts

Day of Week

Max Typical
Monday: 110 66
Tuesday: 122 72
Wednesday: 125 73
Thursday: 113 69
Friday: 120 58
Saturday: 9 2
Sunday: 11 2

Month of Year

Min Max Avg
January: 1109 1872 1564
February: 1306 1520 1381
March: 1318 1618 1444
April: 1157 1679 1372
May: 1195 1717 1419
June: 1385 1610 1515
July: 1228 1751 1519
August: 1555 2083 1863
September: 1192 1598 1311
October: 1217 1663 1458
November: 1218 1595 1383
December: 1264 1561 1383

Holiday Ticket Volume

US Federal Holidays

Min Max Avg
New Year's Day: 1 6 3
MLK Day: 39 82 55
Presidents Day: 19 58 37
Good Friday: 31 42 38
Memorial Day: 2 10 5
Juneteenth: 39 63 53
Independence Day: 1 8 4
Labor Day: 3 20 8
Columbus Day: 36 58 48
Veterans Day: 46 63 54
Thanksgiving Wednesday: 40 76 62
Thanksgiving: 1 4 2
Black Friday: 4 11 5
Christmas Adam: 1 46 30
Christmas Eve: 1 16 7
Christmas: 4 6 5

Ticket Totals

Thermostats Per Ticket

Cumulative Tickets

Cumulative Installs